![]() ![]() Ensure your solution integrates seamlessly with other tools like business email, phone and video conferencing. Integrate with other collaboration tools-Standalone instant messengers can leave employees with cumbersome roadblocks.Ensure that all your business communication tools align with common compliance standards. Choose a secure solution with robust features- Compliance standards (like HIPPA, DPAS and FISMA, FERPA and banking) apply to more than just email and other secure information sources.This will streamline features and allow all your employees to find each other to chat. Provide a company-wide solution-Don’t require employees to use personal accounts implement a company-provided instant messaging offering.The following five best practices help ensure successful adoption and usage of IM in your organization: ![]() If you’re interested in these benefits but are wary to ensure proper implementation and use throughout your company, provide best practices for your employees to reference to increase productivity and reduce frustrating growing pains. When it comes to productivity, 21 percent noted either moderate or significant increase.Īs company-wide IM benefits become clear, more and more businesses are getting on board. According to a survey of employees using chat services conducted by, 75 percent saw decreased call and email volume, and 66 percent noticed quick resolution for simple questions. How much value, exactly? Businesses that have embraced instant messaging practice have seen remarkable improvements in productivity and streamlined communication. Enabling a system for quick, informal, easy-to-reference and mobile chats keeps teams connected for nimble collaborations-resulting in a major value-add to your business. Implementing an instant messaging platform is important for productivity for teams of all sizes. ![]()
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